The present website www.food4pet.gr is an online store created by the company under the name "KOSMAS KONSTANTINOS", with A.F.M. 10563123, based in Ioannina, at the 4th km of the Ioannina - Igoumenitsa National Road and legally represented by KOSMAS KONSTANTINOS.

Please read carefully the following terms and conditions of use of the Website. Each time you use the Website, you agree that you fully and without reservation accept the terms and conditions of use contained herein and are bound to comply with them. In case you do not agree and do not accept the following terms and conditions, please do not proceed to use the Website.

The FOOD4PET company may modify or renew these terms of use. In any of the above cases, the FOOD4PET company undertakes the obligation to inform the Visitors / Users of this Website about any modification or change. In the event that the use of any service of the Website is governed by more specific terms of use, these terms shall apply together with these terms. In case of conflict, the specific terms of use of each service will prevail.

Copyright

All website design, text, graphics, selection and settings are the property of the FOOD4PET company and are its Intellectual Property Right. It is prohibited to copy, reproduce or in any way use them, beyond the uses expressly defined on this website.

Product Prices

All prices presented on our websites include VAT. These prices refer to the products and quantities available in our warehouse, while www.food4pet.gr reserves the right to adjust these prices. www.food4pet.gr has the right to change the percentages of the discounts on the original prices of the products throughout the year and whenever it deems it appropriate without prior notification to its customers.

Privacy

In order to provide quality services, the required information is collected from our customers for the safe and efficient execution of their transactions, against which our Website follows the terms of this section and the principles of personal data protection of Law 2472/ 1997, as it stands today. In order to carry out any transaction through the FOOD4PET e-shop and to place orders for its products, some personal information will be requested from the customer. Specifically, when placing the order, your full name, the shipping address of the products, a contact telephone number, and your electronic address (e-mail) will be requested. This data is processed by the store in compliance with the new European Regulation 2016/679 GDPR (General Data Protection Regulation), for the purpose of implementing the order given by the customer and in no way will it be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the lifting of confidentiality (Law 2225/1994) is initiated or any obligations arising from the national implementation of Directive 24/2006. Our company, in order to be able to provide the best possible quality of services to the consumer, uses the Google and Skroutz Analytics service. Through this service, anonymous usage statistics are shared with Skroutz.gr, while the data obtained through this service is covered by the privacy policy of google.gr and Skroutz.gr, which you can find at https://policies.google .com/privacy?hl=el and at https://www.skroutz.gr/privacy.

Limitation of Liability

The store is not responsible for any damage direct or indirect, positive or incidental, negative interest, lost profits, monetary satisfaction for moral damage or mental anguish or for any other damages that may arise in any way, from errors, weaknesses, omissions or loss of data by transmission or use of this website. No liability exists even in the event of fault arising from or related to the correct use or correct operation and transmission of the information available. The store is not responsible towards the customers / users for damages that may arise from the execution or non-execution of their order, also reserves the right to deliver the goods in cases of force majeure. The online store www.food4pet.gr cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. The transport of the goods is the customer's responsibility.

Privacy Policy

Responsible for the processing of your personal data is the company "FOOD4PET" which specializes in the retail trade of ready-to-wear women's clothing and is based at: Vasileos Pyrrou 32, Arta 47123, Phone: 26510 27862, Tax ID: 10563123 e-mail: k.kosmas@hotmail.gr

The FOOD4PET company, acting as a "processor", is responsible for the processing of your personal data on this website. In this Privacy Policy we will refer to FOOD4PET. using the terms “company”, “we”, “our” and we will refer to you using the terms “user”, “visitor”, “you”, “your”, “you”.

In this Privacy Policy we will explain to you how we collect your personal data, how we use it, for what purpose we will use it as well as the rights and claims arising from it.

We want to inform you that we treat the protection of personal data with great seriousness and responsibility and we urge you to use our website after first reading this personal data protection policy in detail.

Please also note that we may change, modify, add, remove or update this Privacy Policy by posting a new policy on this website.

What Kinds of Personal Data We Collect from You and How

Most of our services do not require any kind of registration, allowing you to visit our website without being identified. However, for some services we may ask you for Personal Data including information such as your name, email address, city of residence, telephone number. We may collect and use your Personal Data to provide you with products or services at your request, to bill you for products and services you have requested, to promote products and services we believe may be of interest to you, or to contact you about other purposes when this is necessary based on specific circumstances or for cases where we inform you about this in the first place when we collect personal data from you, as the case may be.

In addition, the information we collect and maintain about you may include your IP address, search criteria, responses to survey groups and surveys, the type of browser you use (such as Internet Explorer, Google Chrome, Firefox or Safari), the times you accessed the website and for how long, your referral URL (the website you came from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers used by your mobile phone when you use services based on the location of your mobile phone or tablet) and further location-based services (e.g. GPS measurements), your internet service provider or phone service network, the content you share with us when you use our services, date of birth, password information, answers to security questions and any other information you may provide to us.

This information is used by us to improve website content and to measure usage of our website for internal market research purposes. For this purpose, we may install "cookies" that collect information about your browser and device (e.g. domain of the internet service provider, operating system and platform, date and time access). "Cookies" are small text files that are sent to your computer and stored on your computer's hard drive. Cookies do not harm your computer. You can set your browser to notify you when you receive a cookie, this will allow you to decide whether you want to accept it or not. However, if you do not accept this, you may not be able to use all features of the browsing software.

How Your Personal Data May Be Used

We undertake that whenever you provide us with your Personal Data, we will use it in accordance with the Applicable Privacy Law, and for the purposes set out in this Policy.

If you use any of our services we record your personal information and may use it for a number of purposes, most notably:

1. to provide you with all the services provided in a functional and efficient manner

2. to present you with content and material tailored to your needs and the way you use the services provided

3. to notify you of changes to the services provided and to handle complaints, comments or problems you may have in relation to your use of the services provided

4. with your express consent, to provide you with information about services or information that we think may be of interest to you or to optimize future dealings with you (possibly in accordance with your stated preferences)

5. with your express consent, participate in a competition

6. with your express consent, to send you informative material (Newsletters) and information about events, competitions, as well as for statistical, polling and research purposes

7. financial/tax audits or reporting or product pricing if ever required

8. insurance coverage, educational purposes, administrative and legal purposes,

9. as required by law or in connection with legal proceedings or out-of-court dispute resolution

10. to prevent, detect and investigate illegal activities, breaches of any agreements between you and us and threats to the security of the services provided

11. any other uses are set out in our Website Terms of Use.

How We Protect Your Personal Data

We have implemented appropriate technical and organizational measures to provide an adequate level of security and confidentiality of your personal data.

To ensure the security and confidentiality of the Personal Data we collect online, we use data networks that are protected by, among other things, a standard firewall and password protection. When processing your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, conversion or destruction and from other unlawful forms of processing.

The purpose of the measures is to protect data from accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and from other unlawful forms of processing.

Who Has Access to Your Personal Data and To Whom It Is Transmitted

We will not sell, share or otherwise transfer your personal data to third parties other than those mentioned in this Privacy Policy.

We may share personal data with government agencies and third parties that provide services on our behalf, such as web hosting providers, payment service providers, customer relationship management (CRM) service providers, marketing partners, media partners and statistical service providers website usage (website analytics).

When we disclose your personal data to third parties who perform services on our behalf, we ensure that those service providers use the personal data only in accordance with our instructions and we do not authorize them to use or disclose the personal data except to the extent that they necessary to perform these services on our behalf or to comply with any applicable legal obligations.

We may also disclose your personal data to third parties:

• when required by law
• for the purposes of or in connection with legal proceedings in which it participates, or otherwise for the purposes of supporting, exercising or defending its legal rights
• who are law enforcement or other government agencies and who have issued a lawful request for disclosure of personal data
• in the event that we believe disclosure is necessary to prevent harm or financial loss, or in connection with any investigation into suspected or existing criminal activity.

How Long We Keep Your Personal Data

We will retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements.

Obligation of Express Consent for Promotional Actions/Updates

We offer you the possibility to receive news and updates (newsletters) according to your preferences, for which we will communicate with you via electronic message, text message via mobile phone and / or e-mail. These may include notifications of new products, articles, special offers, contests, interesting events, and product advertising/promotions.

Our website is in full compliance with applicable personal data laws and regulations and follows a strict opt-in policy for receiving such updates

You have the right to change your mind at any time and ask us to no longer use your personal information for product promotion. In any event, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed. Whenever you receive direct product promotion from us, we will tell you how you can unsubscribe. Alternatively, you can change your settings for receiving newsletters or for updating advertising/promotional actions through the relevant function of our website.

What Are Your Rights and How You Can Exercise Them

Whenever we process your Personal Data, we take reasonable steps to ensure that that data is kept accurate and up-to-date for the purposes for which it was collected. You may exercise the following rights under the conditions and within the limits set by law:

1. the right to access your personal data as processed by us and, if you believe that any information relating to you is incorrect, out of date or incomplete, to request that it be corrected or updated;

2. the right to request the deletion of your personal data or the limitation of their processing to specific categories,

3. the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing prior to such withdrawal;

4. the right to object, in whole or in part, to the processing of your personal data,

5. the right to object to a communication channel used for direct promotional purposes and

6. the right to request their portability, i.e. the return to you of the personal data you have provided to us or the transfer to a person of your choice, in a structured, widely used and machine-readable format, without hindrance on our part and with subject to confidentiality obligations to which you are subject.

Contact Us

You have the right to know and access the Personal Data we hold about you. To request a copy, corrections, deletion or for any question related to your Personal Data, please contact us at 26510 27862 or by email at k.kosmas@hotmail.gr

In the event that you wish to make a complaint regarding the processing of your personal data, we inform you that the Competent Authority is the Personal Data Protection Authority (PDPAH), which is located at Kifisias Avenue number 1 - 3, P.O. 115 23, Athens, with Tel. Contact: 210 6475600 and e-mail: contact@dpa.gr